Google IT Support — Specialization of Specialties'
The IT Industry has a very wide range of job roles to offer but most of the freshers who graduate have only one thing in their mind, they want to become Software Developers// Want to Code// Want to Program; Everything or Anything else in between. This is a huge problem in the way these freshers approach their career. Why? Because not everyone has the talent or the skills to become really good programmer or developer. Most folks end up being mediocre developers who struggle with their career. Few of them take smart decisions and move into IT Support. What Google has done with this certification is very good in terms of grooming freshers on IT Support even before they complete their graduation.
How? This six-course certificate, developed exclusively by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work, either in a small business or at a global company, like Google. Whether you’ve been tinkering with IT or are completely new to the field, you’ve come to the right place.
Here is a Course-By-Course Content and Reviewing about the Google IT Support Specialization:
Course 1: Technical Support Fundamentals
Basically, An overview of the program. The course introduces learners to the information technology field and its various facets, including computer hardware and software, internet, troubleshooting and customer service.
After completion, understanding of the inner workings of the internet, how the binary system works and how to assemble a computer from scratch, including how to choose and install an operating system is neatly described. Apart from this, applications and how they’re created and used by computers as well as common problem-solving methods used by IT professionals are portrayed
It is designed to take 21 hours to complete over six weeks and includes 99 videos, 23 readings and 22 quizzes.
Course 2: The Bits and Bytes of Computer Networking
This one give’s learners an overview of computer networking, from modern networking fundamentals and protocols to the cloud and its applications. One can learn about the five-layer model of computer networks, the standard protocols of transmission control protocol/internet protocol communications, different network services, and network troubleshooting tools and techniques. Additionally, it provides insight into cloud computing and storage.
The course is designed to take six weeks to complete, with five to six hours spent learning each week for 34 hours of total learning time. It includes 96 videos, 22 readings and 34 quizzes.
Course 3: Operating Systems and You: Becoming a Power User
This is the third course in the Google IT Support Professional Certificate program goes into more depth on operating systems and the critical tasks IT professionals perform on them, such as managing software and configuring hardware.
Learnings and lab’s about how system processes work and how user can manage them is the idea. Upon course completion, how to set up users, groups and permissions, and configure disk partitions and file systems can be thoroughly learnt. Working goes with system logs and remote connection tools and troubleshoot common IT issues. Apart from this, how to use a graphical user interface and command-line interpreter to navigate Windows and Linux file systems and how to install, configure and remove software from these operating systems and many more topics are covered!
The course is designed to take six weeks to complete, with four to seven hours spent learning each week for 35 hours of total learning time. It includes 112 videos, 51 readings and 26 quizzes, plus hands-on practice.
Course 4: System Administration and IT Infrastructure Services
This part shows learners how to work on multiple computers, as opposed to just one, through system administration. It introduces the multiuser environment and infrastructure services that large and small organizations use. Learners get a deeper understanding of the cloud, from cloud infrastructure setups to managing cloud resources.
By the end of the course, managing and configuring servers and know how to manage computers, user information and productivity with industry tools can be mastered. In this course, user is basically schooled on how to recover an organization’s IT infrastructure following a disaster.
The course is designed to take six weeks, with 31 hours of learning time plus a 14-minute final project. It includes 90 videos, 36 readings and 35 quizzes, plus the final project.
Course 5: IT Security: Defense Against the Digital Dark Arts
The final course in the Google IT Support Professional Certificate program (And my Personal Favorite as well) introduces the different computer system threats and how to safeguard against them.
It provides background on encryption algorithms and how they can safeguard data. The learning process is carried further by providing knowledge about the “three A’s of information security: Authentication, Authorization and Accounting,” and various network security solutions, from firewalls to Wi-Fi encryption. Finally, participants learn how each element can be part of a multilayered, in-depth security architecture.
By course completion, one will be able to differentiate authentication from authorization and identify various authentication systems and types, will have a clear understanding about how encryption algorithms and techniques work, along with recognizing each of their benefits and limitations, will be able to evaluate and suggest ways to minimize potential risks and to help others better understand security concepts and protect themselves.
The course is designed to take six weeks to complete, with three to seven hours spent learning each week for 29 hours of total learning time. It includes 74 videos, 37 readings and 29 quizzes.
If one’s looking for a job it’s a 10/10 Recommended, Upon completion of the certificate, the information can be shared with top employers, like Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKsystems, UPMC, and, of course, Google. Google has thought through this program very well. Kudos to Google for once again coming up with something which will impact millions of professionals and practitioners as well!
